PROFILE
The e-shop tmk.gr belongs to the company GOLD FISH SA, VAT No: 999126881 , G.Ε.ΜI number 038796505000. from now on «tmk.gr» or «company» or «Tailor Made knitwear». The main office is located at Ptolemaion 14, ZIP 54630, Thessaloniki. You can contact us by e-mail at info@tmk.gr or call us at +30 2310 537 925
This version was updated on 1/11/2022.
1.GENERAL TERMS
The use of the site tmk.gr from the visitor/user presupposes the unconditional acceptance of it with the following terms of use. Hence, the user must read carefully these terms before the usage of the e-shop’s services and if he doesn’t agree, he must not continue to use the provided services.There is a possibility, these terms of use to change, therefore the visitor / user is kindly requested to check for possible changes. The continual use of the website & nbsp; tmk.gr , even after these changes means the unconditional acceptance of these terms.
Tailor Made knitwear makes every effort to ensure that the information contained on its website is accurate. Due to different screens and devices, the photos and colours of the products may differ from the actual product. In case there are errors (misprints, product descriptions, numeral) the company does not bear any responsibility.
2.INTELLECTUAL PROPERTY
The content and information contained in the website tailor-made.gr is copyright protected.The design of the website, the text, the images and the graphics, are the property of tailor-made.gr and are subject to the provisions on copyright.(copyright).
3.INFORMATION PRIVACY
You can see how we use your information in the Privacy Statement. More specifically:
3.1 What personal information is being collected and saved
When you purchase products from Tailor Made knitwear, we will ask you to provide information such as your name, billing address, shipping address, email address, telephone number, credit card / payment details, billing details (if invoice payment is selected) and optional account information such as username and password. We will use this information for purposes such as:
To send you information about your account and your order
– To answer your requests, including returns and complaints
– To process payments and prevent fraud
– To set up your account for our store
– To conform with our legal and tax obligations,such as the calculation of taxes
– To improve our store offers
– To send you promotional messages
If you create an account, we will save the name, adress, email and phone number, which will be used for your future orders. All users can view, edit or delete their personal data at any given time (except to be able to change their username). The administrators of this website may also view and edit this information.
We generally store information about you for as long as we need the information for the purposes of which we collect and use it and we are not legally obligated to continue maintaining it. For instance, we will save order information for 10 years for tax and accounting purposes. This includes name, email, phone and billing and shipping addresses.
3.2 Which members of our team have access
Our team members have access to the information you provide us. For intance, both platform administrators and store managers have access to :
Order details such as what was purchased, when it was purchased and where it should be shipped as well as
Customer details such as name, email address, phone number, blling and shipping information.
Our team members have access to this information in order to help fulfill orders, process returns, and support you.
3.3 3rd party data sharing
We share data with third-party that help us provide you shipping and storing services; for instance, we provide to the delivery company that we collaborate, your name, the shipping address and your phone number.
We accept card payments through a secure environment of Piraeus Bank. When processing payments, some of your data will be transferred, including information required to process or support payment, such as total purchase amount and billing information.
3.4 Analytics
We collect data for statistical reasons such as to record the number of page visitors and browsing data.
3.5 Who is the Process Manager
The contact details of the Company’s Data Protection Officer are sales@tailormadeknitwear.com.gr
4.COOKIES
Cookies are small files that are sent to the browser (web browser) of your computer from the websites you visit, in order to store information about your preferences
When you log in, we will also create various cookies to store your login information and display options. Input cookies last for two days and on-screen cookies last for one year. If you select “Remember me”, your connection will last for two weeks. If you log out of your account, login cookies will be removed.
For users who register on our site, we also store the personal data they enter in their user profile. All users can view, edit or delete their personal data at any given moment. The administrators of this website may also view and edit this information.
While you are visiting our website, we will be viewing:
The products you have viewed:we will use that in order to show, for example, products you have recently seen
Location, IP address and browser type:we will use them for purposes such as calculating VAT and shipping costs
Shipping address: we will ask you to insert this address,θα σας ζητήσουμε να εισαγάγετε αυτήν τη διεύθυνση,so that we will be able, for example, to estimate the shipping cost before placing an order but also to send you the order!
We will also use cookies to track the contents of the cart while you browse our website.
4.1 COOKIES Management
Some people prefer not to allow cookies, which is why most browsers allow you to manage cookies the way you prefer. In Google Chrome, the Tools Menu contains Clear Browsing Data. You can use this option to delete cookies and other site and add-on data. To delete cookies in Firefox,click here. For Internet Explorer, click here